Real Estate Central (we, us, our) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information
We collect personal information that is necessary to provide you with our services, which include buying, selling, property management, and finance. The types of information we collect may include:
Contact Information: Name, address, phone number, email address.
Property Information: Details related to property ownership, preferences, and transaction history.
Financial Information: Bank account details, payment information, and any details necessary for property transactions or financial services.
Identification Information: Drivers license, passport, or other identification documents for verification purposes.
Communications: Records of your interactions with us, including emails, phone calls, and other correspondence.
We may collect this information directly from you or through third parties, such as credit reporting agencies, financial institutions, or publicly available sources.

2. Use of Personal Information
We use your personal information to:
Facilitate property transactions, including buying, selling, and renting.
Manage property listings and tenancy agreements.
Provide financial advice and services.
Communicate with you about your inquiries, transactions, and updates on our services.
Conduct market research and improve our services.
Comply with legal obligations, such as verification of identity and anti-money laundering laws.

3. Disclosure of Personal Information
We may disclose your personal information to:
Service providers involved in property transactions, such as solicitors, conveyancers, and financial institutions.
Third-party contractors who assist us in delivering our services (e.g., marketing agencies, IT support).
Regulatory authorities or government agencies when required by law.
Prospective buyers, tenants, or landlords as part of property transactions.
Third parties with your consent or when it is necessary to provide our services.
We ensure that any third-party contractors or service providers are bound by confidentiality and privacy obligations.

4. Storage and Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, modification, or loss. This includes:
Using secure servers and encryption technologies.
Restricting access to personal information to authorized personnel only.
Regularly reviewing and updating our security practices to address emerging threats.
In the event of a data breach, we will take appropriate steps to contain the breach and notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.

5. Access and Correction of Personal Information
You have the right to access and correct your personal information. If you wish to:
Access your personal information,
Correct or update your personal information,
Please contact us using the details provided below. We will respond to your request within a reasonable timeframe, and if we cannot fulfill your request, we will provide a written explanation.

6. Direct Marketing
We may use your personal information to provide you with updates on our services, promotional offers, or other marketing communications. You can opt-out of receiving marketing communications at any time by contacting us or using the unsubscribe feature in our emails.
We will not sell or rent your personal information to third parties for marketing purposes.

7. Use of Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience. These technologies may collect information such as your IP address, browser type, and pages visited. You can disable cookies in your browser settings; however, this may affect the functionality of our website.

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8. Complaints and Concerns
If you have any concerns or complaints about our handling of your personal information, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

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9. Contact Information
For any inquiries, requests, or complaints related to this Privacy Policy, please contact us:
Phone: (08) 8943 3000
Fax: (08) 8943 3001
Email: salesadmin@recentral.com.au
Address: 39 Cavenagh Street, Darwin, NT

11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will be available on our website.

Your privacy is important to us, and we are committed to safeguarding your personal information in accordance with this Privacy Policy.